Terms & Conditions

GreenFlag Instituut

 

1. General Information


These Terms & Conditions apply to all offers, products, and services provided by:


GreenFlag Instituut

Solitudopad 12

1096 DR Amsterdam

Nederland


KvK: 97032247

BTW-ID: NL005244955B43


Email: info@greenflaginstituut.com


By purchasing or using our products or services, you agree to these Terms & Conditions.

 

 

2. Scope of Services

 

GreenFlag Instituut provides:

 

  • Digital products

  • Coaching services

  • Educational content

  • Online programs

 

All products and services are intended for informational and educational purposes.

 

 

3. Orders and Agreements

 

An agreement is formed when:

 

  • A customer completes a purchase

  • Payment is successfully processed

 

We reserve the right to refuse or cancel orders in cases of:

 

  • Suspected fraud

  • Incorrect pricing

  • Technical errors

 

 

4. Pricing and Payments

 

All prices are displayed in EUR (€) and may include VAT where applicable.


Payments are processed via third-party providers such as:

 

  • Shopify Payments

  • Stripe

  • PayPal

  • Klarna / Mollie

 

We are not responsible for errors or issues caused by payment providers.

 

 

5. Delivery

 

Digital Products

 

Digital products are delivered immediately or within a reasonable timeframe after purchase.

 

Coaching / Services

 

Delivery is based on agreed schedules or sessions.


We are not responsible for delays caused by:

 

  • Technical issues

  • External platforms

  • Customer-side problems

 

 

6. Right of Withdrawal (EU Law)

 

For digital products:


By purchasing digital content, you expressly consent to immediate delivery and acknowledge that you waive your statutory right of withdrawal, in accordance with Article 6:230p of the Dutch Civil Code.


For services:


If the performance of a service has begun with your prior consent before the end of the withdrawal period, you acknowledge that you may lose your right of withdrawal once the service has been fully performed.

 

 

7. Refund Policy

 

Due to the nature of digital products and services, refunds are generally not provided.


However, this does not affect your statutory rights under applicable consumer protection laws.


Refunds may be granted at our sole discretion in exceptional circumstances.

 

 

8. Customer Responsibility

 

Customers are responsible for:

 

  • Providing accurate information

  • Ensuring access to required tools (internet, software, etc.)

  • Applying the knowledge or materials provided

 

Results are not guaranteed.

 

 

9. Intellectual Property

 

All content provided by GreenFlag Instituut, including but not limited to:

 

  • Courses

  • Videos

  • Texts

  • Branding

  • Materials

 

is protected by intellectual property rights.


It is strictly prohibited to:

  • Copy

  • Share

  • Resell

  • Distribute

 

without written permission.

 

 

10. Testimonials and User Content


By submitting testimonials, reviews, or content:

 

  • You grant us the right to use this content for marketing purposes

  • We may edit content for clarity or formatting

 

 

11. Limitation of Liability

 

To the maximum extent permitted by law:


GreenFlag Instituut shall not be liable for:

 

  • Indirect or consequential damages

  • Loss of income, profit, or business

  • Decisions made based on our content or services

  • Technical issues beyond our control

 

Our total liability is limited to the amount paid by the customer.

 

 

12. Disclaimer

 

All products and services are provided for educational and informational purposes only.


We do not guarantee:

 

  • Specific results

  • Financial outcomes

  • Business success

 

Results depend on individual effort, experience, and external factors.

 

 

13. Availability and Changes

 

We reserve the right to:

 

  • Modify or discontinue products

  • Change pricing

  • Update content

 

at any time without prior notice.

 

 

14. Third-Party Tools and Platforms

 

We may use third-party platforms such as:

 

  • Shopify

  • Payment providers

  • Marketing tools

  • Software platforms

 

We are not responsible for:

 

  • Downtime

  • Errors

  • Data issues

 

caused by these third parties.

 

 

15. Account Suspension or Termination

 

We reserve the right to suspend or terminate access if:

 

  • Terms are violated

  • Misuse or abuse occurs

  • Fraud is suspected

 

No refunds will be issued in such cases.

 

 

16. Privacy


Personal data is handled in accordance with our Privacy Policy.

 

 

17. Applicable Law

 

These Terms & Conditions are governed by the laws of the Netherlands.

 

 

18. Disputes

 

Any disputes will be submitted to the competent court in the Netherlands.

 

 

19. Contact

 

For questions regarding these Terms:


GreenFlag Instituut

info@greenflaginstituut.com